![]() ![]() This is impacting my work because I'm not able to adjust mic/line level (so I'm having to run audio through my Pocket 4K in order to avoid distortion), and I'm not able to set stills to fade in/out to. I had a colleague stop by who is much more knowledgeable in these issues than I am (runs large livestream events full-time), and after 2 hours of troubleshooting every possible option (connecting via ethernet, manually setting ports and gateways, disabling VPN, disabling firewall, reinstalling software, etc.) he couldn't find a solution either. ATEM is running Version 8.6.3, software is latest update 8.10. ATEM Setup recognizes the device and I can adjust all settings in there. Windows 11 recognizes the device and I can send audio and video over USB. ![]() When combined with Launchpad’s intuitive 64-button grid, Launch Control XL provides. It helps you focus more on your music and less on your laptop, by providing 16 buttons, 24 knobs and eight faders, all of which integrate seamlessly with Live to give you total hands-on control. When I hover over the program I see a white screen, when I click on the program, nothing happens. Launch Control XL is the ultimate controller for Ableton Live. Click on the program, splash screen comes up, then disappears. Wherever you happen to be in the world, you can rely on a two-year warranty if any Novation hardware needs repairing or replacing due to a manufacturing fault. I am beginning to think that, due to the age of the switcher (4+ years old) that the switcher may be failing. The ATEM setup app worked fine and recognized the switcher via Ethernet and USB connection. No matter what switch I had between the ATEM switcher and the computer, the control app would not recognize the device. I also tried a Windows computer without success. I tried a 10/100 switch and Gigabit switch, changed Cat6 cables, and removed all other devices from the switches. The only way I could connect the software control to the switcher was if I used a direct Ethernet cable between a Mac Mini and the switcher. Smoothly mix your tracks with 8 long throw faders and tweak your effects, instruments, and DAW controls with 24 Visual Mode Indicator knobs and 16 three-colour performance buttons - showing you exactly what’s at your fingertips from a single glance. Firmware is up to date (8.6) and has been running well in our network until yesterday. Getting Started Overview Launch Control XL: the perfect partner for Ableton Live performers. Using an ATEM Production Studio 4k that we have had for a few years. ![]()
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